Why you should use us for your project
[
Comprehensive
range of Services ]
Customer Service
Operating in a Consultancy role requires continuing focus on
customer service to ensure a successful conclusion to a project. We continually
liase and consult with Council, IWI and general public, all requiring to be
successfully carried out to ensure the success of any project.
Dodd Civil Consulting senior staff have extensive experience
on both sides of the Resource Consent process and have successfully applied
their Customer Service ethos to resolving problems in these areas.
Quality
Dodd Civil Consultants sets itself apart from others as being a Quality
service provider. This means providing an affordable service of high quality
producing an economical solution that is sound, fit for purpose and is of good
quality
In house quality systems ensure all work is independently
checked before leaving the office and all plans (other than draft) are
independently checked and signed by the Director (Peter Dodd) before being
issued.
Budget Management
All projects Dodd Civil Consultants undertake require
management of the costs within the budget allowances. We keep clients fully
informed of costs to date via monthly invoicing for Dodd Civil Consultants fees
and also by monthly invoicing of Contractors work.
Reliability & Timeliness
Dodd Civil Consultants has a very sharp focus on timely
delivery of services as shortening the subdivisional and construction processes
have significant cost saving implications to our clients. This philosophy flows
through into all of our work.
Information
Dodd Civil Consultants continually gather information on all
projects undertaken, this is stored on a project file, which is based on a
discrete project number. Two systems operate, a hard copy file and an electronic
version for all computer media (Word documents, Excel spreadsheets, MS Project,
drawings). The electrical version is protected by a daily back-up based on a 4
day tape cycle. When projects are archived the entire project directory is
stored on CD.
Cooperation / Partnerships
Dodd Civil Consultants philosophy in business is to develop a
client relationship that allows and encourages repeat business.
To do this we must be flexible and constantly aware of client
needs, being mindful that these may change with time. Partnerships and
cooperation are certainly fundamental to Dodd Civil Consultants achieving our
own Company objectives, as well as those of our clients.